Leonardo Sandoval-Guzman. Development of a scale to assess the usability of government One-Stop Portals. PhD thesis, University of York, UK, 2019. [doi]
@phdthesis{ethos-13720, title = {Development of a scale to assess the usability of government One-Stop Portals}, author = {Leonardo Sandoval-Guzman}, year = {2019}, url = {http://etheses.whiterose.ac.uk/24915/}, note = {British Library, EThOS}, researchr = {https://researchr.org/publication/ethos-13720}, cites = {0}, citedby = {0}, school = {University of York, UK}, }