Robert A. Shumsky - researchr alias

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Viewing Publication 1 - 18 from 18

2023

Hospital Reimbursement in the Presence of Cherry Picking and UpcodingNicos Savva, Laurens G. Debo, Robert A. Shumsky. mansci, 69(11):6777-6799, November 2023. [doi]

2017

Queueing Models of Case ManagersFernanda Campello, Armann Ingolfsson, Robert A. Shumsky. mansci, 63(3):882-900, 2017. [doi]

2012

Outsourcing a Two-Level Service ProcessHsiao-Hui Lee, Edieal J. Pinker, Robert A. Shumsky. mansci, 58(8):1569-1584, 2012. [doi]

2010

OM Practice - Work Expands to Fill the Time Available: Capacity Estimation and Staffing Under Parkinson s LawSameer Hasija, Edieal J. Pinker, Robert A. Shumsky. msom, 12(1):1-18, 2010. [doi]

Managing the Outsourcing of Two-Level Service Processes: Literature Review and IntegrationEdieal J. Pinker, Robert A. Shumsky, Hsiao-Hui Lee, Sameer Hasija. hicss 2010: 1-10 [doi]

Dynamic Revenue Management in Airline AlliancesChristopher P. Wright, Harry Groenevelt, Robert A. Shumsky. transci, 44(1):15-37, 2010. [doi]

2009

Case Article - Introductory Integrative Cases on Airline Revenue ManagementRobert A. Shumsky. ited, 9(3):135-139, 2009. [doi]

Case Series - BlueSky Airlines: Single-Leg Revenue ManagementRobert A. Shumsky. ited, 9(3):140-144, 2009.

Case Series - BlueSky Airlines: Network Revenue ManagementRobert A. Shumsky. ited, 9(3):145-147, 2009.

Teaching Notes - BlueSky Airlines: Single-Leg Revenue Management (A-C)Robert A. Shumsky. ited, 9(3):148-157, 2009. [doi]

Dynamic Capacity Management with SubstitutionRobert A. Shumsky, Fuqiang Zhang. ior, 57(3):671-684, 2009. [doi]

2008

Call Center Outsourcing Contracts Under Information AsymmetrySameer Hasija, Edieal J. Pinker, Robert A. Shumsky. mansci, 54(4):793-807, 2008. [doi]

2006

Web-based Simulations for Teaching Queueing, Little's Law, and Inventory ManagementGregory Dobson, Robert A. Shumsky. ited, 7(1):106-124, 2006. [doi]

2005

Revenue Management Games: Horizontal and Vertical CompetitionSerguei Netessine, Robert A. Shumsky. mansci, 51(5):813-831, 2005. [doi]

2004

Approximation and analysis of a call center with flexible and specialized serversRobert A. Shumsky. ors, 26(3):307-330, 2004. [doi]

2003

Gatekeepers and Referrals in ServicesRobert A. Shumsky, Edieal J. Pinker. mansci, 49(7):839-856, 2003. [doi]

2002

Flexible Service Capacity: Optimal Investment and the Impact of Demand CorrelationSerguei Netessine, Gregory Dobson, Robert A. Shumsky. ior, 50(2):375-388, 2002. [doi]

2000

The Efficiency-Quality Trade-Off of Cross-Trained WorkersEdieal J. Pinker, Robert A. Shumsky. msom, 2(1):32-48, 2000. [doi]

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