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| 203 | -- | 219 | Ian Denley, John Long. A planning aid for human factors evaluation practice |
| 220 | -- | 231 | Dominique L. Scapin, J. M. Christian Bastien. Ergonomic criteria for evaluating the ergonomic quality of interactive systems |
| 232 | -- | 245 | Reinhard Oppermann, Harald Reiterer. Software evaluation using the 9241 evaluator |
| 246 | -- | 266 | Darryn Lavery, Gilbert Cockton, Malcolm P. Atkinson. Comparison of evaluation methods using structured usability problem reports |
| 267 | -- | 277 | Han X. Lin, Yee-Yin Choong, Gavriel Salvendy. A proposed index of usability: A method for comparing the relative usability of different software systems |
| 279 | -- | 293 | Miles Macleod, Rosemary Bowden, Nigel Bevan, Ian Curson. The MUSiC performance measurement method |