Journal: Behaviour & IT

Volume 24, Issue 2

79 -- 80Tom Stewart. Editorial
81 -- 91Alan H. S. Chan, P. S. K. Lee. Effect of display factors on Chinese reading times, comprehension scores and preferences
93 -- 99M. Graff. Individual differences in hypertext browsing strategies
101 -- 109D. Horn, Richard Feinberg, Gavriel Salvendy. Determinant elements of customer relationship management in e-business
111 -- 129L. Srivastava. Mobile phones and the evolution of social behaviour
131 -- 145Bart van den Hooff. A learning process in email use - a longitudinal case study of the interaction between organization and technology
147 -- 150J. M. Stibel. Mental models and online consumer behaviour
151 -- 158P. Rogers, M. Lea. Social presence in distributed group environments: the role of social identity