| 1 | -- | 4 | Frédérique Pain, Scott Lively. Human Science and User Experience |
| 5 | -- | 20 | Alvin Barshefsky, Mohamad M. Mehio, Hemi Trickey. Mobile User Experience for Network Operations |
| 21 | -- | 36 | Yann Gaste, Annie Gentes. "Place" and "Non-Place": A Model for the Strategic Design of Place-Centered Services |
| 37 | -- | 41 | Neha Kumar, Akhil Mathur, Siddhartha Lal. Banking 101: Mobile-izing Financial Inclusion in an Emerging India |
| 43 | -- | 61 | Michael J. Burns, Xerxes P. Kotval. Questions About Questions: Investigating How Knowledge Workers Ask and Answer Questions |
| 63 | -- | 75 | Chitra Phadke, Hüseyin Uzunalioglu, Veena B. Mendiratta, Dan Kushnir, Derek Doran. Prediction of Subscriber Churn Using Social Network Analysis |
| 77 | -- | 101 | Xerxes P. Kotval, Michael J. Burns. Visualization of Entities Within Social Media: Toward Understanding Users' Needs |
| 103 | -- | 118 | Emmanuel Marilly, Arnaud Gonguet, Olivier Martinot, Frédérique Pain. Gesture Interactions With Video: From Algorithms to User Evaluation |
| 119 | -- | 131 | Jesús Macías, Pablo Perez, Jaime J. Ruiz. Optimal Size of an HDTV Set During the Transition Period From SDTV to HDTV |
| 133 | -- | 144 | Arnaud Gonguet, Olivier Martinot, Florentin Rodio, Vincent Hiribarren. SlideWorld: A Multidisciplinary Research Project to Reinvent the Videoconferencing User Experience |
| 145 | -- | 156 | Natalie Lehoux. Interaction That Values Co-Creation in the Design of Services |
| 157 | -- | 174 | Guillermo Martin Vidal, Marjan Geerts, Mohamed Ali Feki. The Role of Affordances and Interaction Bits in the Design of a New Tangible Programming Interface: A Preliminary Result |