| 3 | -- | 11 | Douglas C. Dowden, Kristin F. Kocan, Jack Kozik. The future of network-provided communications services |
| 12 | -- | 29 | John-Luc Bakker, Judith R. McGoogan, William F. Opdyke, Frans J. M. Panken. Rapid development and delivery of converged services using APIs |
| 30 | -- | 42 | Christopher L. Bear, Warren A. Montgomery, Diana B. Nolte, Suzanne K. Rajchel, Michael C. Silva. Open, programmable networks |
| 43 | -- | 58 | Janet R. Dianda, Raymond O. Colbert, Philippe J. L. Herve, Tongzeng Yang. Programmable service platforms for converged voice/data services |
| 59 | -- | 75 | Hendrik B. Meeuwissen, Harold J. Batteram, John-Luc Bakker. The FRIENDS platform - A software platform for advanced services and applications |
| 76 | -- | 97 | Marilyn G. Andrews, Charles C. Byers, Prudence T. Zacarias Kapauan, Trent R. Nanke, John L. Shepherd. The SPEED platform for programmable bearer channel processing |
| 98 | -- | 111 | Thomas Ball, Veta Bonnewell, Peter J. Danielsen, Peter Mataga, Kenneth Rehor. Speech-enabled services using TelePortal:::TM::: software and VoiceXML:::star::: |
| 112 | -- | 129 | Mohammad Torabi. A shift in the mobile network service provisioning paradigm |
| 130 | -- | 144 | Anthony Y. Lui, Shanika A. Karunasekera, Chokchai Leangsuksun. The Enhanced Service Manager: A service management system for next-generation networks |
| 145 | -- | 152 | Ramachendra P. Batni, Chinmei C. Lee, Douglas W. Varney. Enhanced services in WAP-enabled networks |
| 153 | -- | 165 | Jack Kozik, Igor Faynberg, Hui-Lan Lu. On opening PSTN to enhanced voice/data services - The PINT Protocol Solution |
| 166 | -- | 185 | Paul G. A. Sijben, John P. L. Segers, Louise F. A. Spergel, Jack Kozik. Building the bridge: Devising an architecture to migrate voice-band calls to packet transport and multimedia services |
| 186 | -- | 202 | Michel L. F. Grech, Robert D. McKinney, Sharad Sharma, John J. Stanaway Jr., Douglas W. Varney, Kumar V. Vemuri. Delivering seamless services in open networks using intelligent service mediation |
| 203 | -- | 215 | Olivier B. Clarisse, Pascal Collet, James P. Dunn, Bruce A. Westergren, Lizette Velazquez. Portal services: An evolution of voice features |