| 5 | -- | 0 | Diane Crawford. Editorial Pointers |
| 9 | -- | 10 | Robert Fox. News Track |
| 11 | -- | 15 | Hal Berghel. How Xday Figures in the Y2K Countdown |
| 17 | -- | 21 | Gerald V. Post. How Often Should a Firm Buy New PCs? |
| 23 | -- | 25 | Leon A. Kappelman. Saving Our Sacred Honor |
| 26 | -- | 29 | B. J. Fogg. Persuasive Technologies - Introduction |
| 31 | -- | 38 | Phillip King, Jason Tester. The Landscape of Persuasive Technologies |
| 39 | -- | 44 | Shawn Tseng, B. J. Fogg. Credibility and Computing Technology |
| 45 | -- | 49 | Julie Khaslavsky, Nathan Shedroff. Understanding the Seductive Experience |
| 51 | -- | 58 | Daniel Berdichevsky, Erik Neunschwander. Toward an Ethics of Persuasive Technology |
| 60 | -- | 62 | Kim Halskov Madsen. The Diversity of Usability Practices - Introduction |
| 63 | -- | 66 | Jacob Buur, Kirsten Bagger. Replacing Usability Testing with User Dialogue |
| 67 | -- | 71 | Karel Vredenburg. Increasing Ease of Use |
| 72 | -- | 77 | Klaus B. Bærentsen, Henning Slavensky. A Contribution to the Design Process |
| 83 | -- | 85 | William R. Dolan, Joseph S. Dumas. A Flexible Approach to Third-Party Usability |
| 87 | -- | 90 | Michael J. Muller, Mary Czerwinski. Organizing Usability Work to Fit the Full Product Range |
| 91 | -- | 97 | Thea Borgholm, Kim Halskov Madsen. Cooperative Usability Practices |
| 98 | -- | 100 | Jeffrey S. Poulin. Reuse: Been There, Done That |
| 128 | -- | 0 | David Lorge Parnas. Ten Myths About Y2K Inspections |