| 5 | -- | 0 | Diane Crawford. Editorial Pointers |
| 9 | -- | 10 | Robert Fox. News Track |
| 13 | -- | 15 | Diane Crawford. Forum: Participatory Vs. Representative Democracy |
| 17 | -- | 18 | Robert L. Glass. Practical programmer: academics, and the scarlet letter A |
| 21 | -- | 25 | Peter J. Denning. Crossing the Chasm |
| 27 | -- | 29 | David L. Lanning. On bias, science, equal protection, and liability |
| 30 | -- | 33 | Sahin Albayrak. Agent-oriented technology for telecommunications: introduction |
| 35 | -- | 41 | Nicholas R. Jennings. An agent-based approach for building complex software systems |
| 43 | -- | 48 | Stefan Fricke, Karsten Bsufka, Jan Keiser, Torge Schmidt, Ralf Sesseler, Sahin Albayrak. Agent-based telematic services and telecom applications |
| 49 | -- | 54 | Munindar P. Singh, Bin Yu, Mahadevan Venkatraman. Community-based service location |
| 55 | -- | 61 | Marcus Brunner, Bernhard Plattner, Rolf Stadler. Service creation and management in active telecom networks |
| 63 | -- | 69 | Francisco Valera, Jorge E. López de Vergara, José I. Moreno, Víctor A. Villagrá, Julio Berrocal. Communication management experiences in e-commerce |
| 71 | -- | 77 | Mike P. Papazoglou. Agent-oriented technology in support of e-business |
| 79 | -- | 86 | Varun Grover, James T. C. Teng. E-commerce and the information market |
| 87 | -- | 93 | Mark Keil, Daniel Robey. Blowing the whistle on troubled software projects |
| 94 | -- | 98 | Tanya L. Cheyne, Frank E. Ritter. Targeting audiences on the internet |
| 99 | -- | 104 | Gerti Kappel, S. Rausch-Schott, Werner Retschitzegger, Markku Sakkinen. Bottom-up design of active object-oriented databases |
| 105 | -- | 107 | Robert P. Ward, Mohamed Fayad, Mauri Laitinen. Software process improvement in the small |
| 128 | -- | 0 | Bruce Schneier. Cyber underwriters lab |