| 5 | -- | 0 | Diane Crawford. Editorial pointers |
| 9 | -- | 10 | . News track |
| 11 | -- | 13 | Diane Crawford. Forum |
| 13 | -- | 0 | Diane Crawford. ACM s 2006 general elections |
| 15 | -- | 19 | Peter J. Denning. Infoglut |
| 21 | -- | 23 | Michael A. Cusumano. What road ahead for Microsoft and Windows? |
| 25 | -- | 26 | Diane Crawford. Top 10 downloads from ACM s digital library |
| 27 | -- | 29 | Peter Wegner, Dina Q. Goldin. Principles of problem solving |
| 30 | -- | 32 | Jim Spohrer, Doug Riecken. Introduction |
| 35 | -- | 40 | Henry Chesbrough, Jim Spohrer. A research manifesto for services science |
| 42 | -- | 47 | Jerry R. Sheehan. Understanding service sector innovation |
| 48 | -- | 0 | John Zysman. The algorithmic revolution---the fourth service transformation |
| 49 | -- | 54 | Roland T. Rust, Carol Miu. What academic research tells us about service |
| 55 | -- | 61 | Amit P. Sheth, Kunal Verma, Karthik Gomadam. Semantics to energize the full services spectrum |
| 62 | -- | 64 | Brenda Dietrich. Resource planning for business services |
| 66 | -- | 72 | William B. Rouse, Marietta L. Baba. Enterprise transformation |
| 73 | -- | 78 | Mary Jo Bitner, Stephen W. Brown. The evolution and discovery of services science in business schools |
| 79 | -- | 0 | Walter Ganz. Germany: service engineering |
| 79 | -- | 0 | Christof Weinhardt, Dirk Neumann, Carsten Holtmann. Germany: computer-aided market engineering |
| 81 | -- | 85 | Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kreulen, Jim Spohrer. Service systems, service scientists, SSME, and innovation |
| 86 | -- | 87 | Stuart I. Feldman, Krishna S. Nathan, Thomas Li, Kazuyoshi Hidaka, Corinna Schulze. The Clarion Call for modern services: China, Japan, Europe, and the U.S |
| 88 | -- | 93 | David E. Avison, Shirley Gregor, David Wilson. Managerial IT unconsciousness |
| 94 | -- | 101 | Lance J. Hoffman, Kim Lawson-Jenkins, Jeremy J. Blum. Trust beyond security: an expanded trust model |
| 103 | -- | 107 | Ernst Bekkering, J. P. Shim. Trust in videoconferencing |
| 108 | -- | 112 | Narasimha Bolloju, Felix S. K. Leung. Assisting novice analysts in developing quality conceptual models with UML |
| 113 | -- | 116 | Fred Martin. Toy projects considered harmful |
| 120 | -- | 0 | Peter G. Neumann. Risks relating to system compositions |