Journal: Communications of the ACM

Volume 49, Issue 7

5 -- 0Diane Crawford. Editorial pointers
9 -- 10. News track
11 -- 13Diane Crawford. Forum
13 -- 0Diane Crawford. ACM s 2006 general elections
15 -- 19Peter J. Denning. Infoglut
21 -- 23Michael A. Cusumano. What road ahead for Microsoft and Windows?
25 -- 26Diane Crawford. Top 10 downloads from ACM s digital library
27 -- 29Peter Wegner, Dina Q. Goldin. Principles of problem solving
30 -- 32Jim Spohrer, Doug Riecken. Introduction
35 -- 40Henry Chesbrough, Jim Spohrer. A research manifesto for services science
42 -- 47Jerry R. Sheehan. Understanding service sector innovation
48 -- 0John Zysman. The algorithmic revolution---the fourth service transformation
49 -- 54Roland T. Rust, Carol Miu. What academic research tells us about service
55 -- 61Amit P. Sheth, Kunal Verma, Karthik Gomadam. Semantics to energize the full services spectrum
62 -- 64Brenda Dietrich. Resource planning for business services
66 -- 72William B. Rouse, Marietta L. Baba. Enterprise transformation
73 -- 78Mary Jo Bitner, Stephen W. Brown. The evolution and discovery of services science in business schools
79 -- 0Walter Ganz. Germany: service engineering
79 -- 0Christof Weinhardt, Dirk Neumann, Carsten Holtmann. Germany: computer-aided market engineering
81 -- 85Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kreulen, Jim Spohrer. Service systems, service scientists, SSME, and innovation
86 -- 87Stuart I. Feldman, Krishna S. Nathan, Thomas Li, Kazuyoshi Hidaka, Corinna Schulze. The Clarion Call for modern services: China, Japan, Europe, and the U.S
88 -- 93David E. Avison, Shirley Gregor, David Wilson. Managerial IT unconsciousness
94 -- 101Lance J. Hoffman, Kim Lawson-Jenkins, Jeremy J. Blum. Trust beyond security: an expanded trust model
103 -- 107Ernst Bekkering, J. P. Shim. Trust in videoconferencing
108 -- 112Narasimha Bolloju, Felix S. K. Leung. Assisting novice analysts in developing quality conceptual models with UML
113 -- 116Fred Martin. Toy projects considered harmful
120 -- 0Peter G. Neumann. Risks relating to system compositions