| 169 | -- | 171 | Jianxin (Roger) Jiao, Chun-Hsien Chen, Clive Kerr. Customer Requirement Management in Product Development |
| 173 | -- | 185 | Jianxin (Roger) Jiao, Chun-Hsien Chen. Customer Requirement Management in Product Development: A Review of Research Issues |
| 187 | -- | 196 | Brian Henson, Cathy Barnes, Rebecca Livesey, Tom Childs, Keith Ewart. Affective Consumer Requirements: A Case Study of Moisturizer Packaging |
| 197 | -- | 206 | H. M. Khalid, M. G. Helander. Customer Emotional Needs in Product Design |
| 207 | -- | 218 | Kuohsiang Chen, Tsung-Yu Chang. A Study on the Cognitive Thresholds of Formal Styles |
| 219 | -- | 230 | Zhen Yu Chen, Yong Zeng. Classification of Product Requirements Based on Product Environment |
| 231 | -- | 244 | Ming-Chyuan Lin, Chen-Cheng Wang, Tzu-Chang Chen. A Strategy for Managing Customer-oriented Product Design |
| 245 | -- | 256 | Jiju A. Ninan, Zahed Siddique. Internet-based Framework to Support Integration of Customer in the Design of Customizable Products |
| 257 | -- | 267 | K. L. Yung, S. M. Ko, F. Y. Kwan, H. K. Tam, C. W. Lam, H. P. Ng, K. S. Lau. Application of Function Deployment Model in Decision Making for New Product Development |