| 4 | -- | 0 | Wynne W. Chin, Dorothy E. Leidner. From the editors |
| 5 | -- | 0 | Janice C. Sipior, Laurie Schatzberg, Dorothy E. Leidner, Fred Niederman, Diane Lending. From the chair |
| 8 | -- | 31 | Lei-da Chen, Mark L. Gillenson, Daniel L. Sherrell. Consumer acceptance of virtual stores: a theoretical model and critical success factors for virtual stores |
| 32 | -- | 49 | Craig Van Slyke, France Belanger, Christie L. Comunale. Factors influencing the adoption of web-based shopping: the impact of trust |
| 50 | -- | 64 | Kyung-kyu Kim, Bipin Prabhakar. Initial trust and the adoption of B2C e-commerce: The case of internet banking |
| 65 | -- | 84 | Mark Keil, H. Jeff Smith, Suzanne D. Pawlowski, Leigh Jin. Why didn t somebody tell me? : climate, information asymmetry, and bad news about troubled projects |