| 1 | -- | 3 | Clyde W. Holsapple. Knowledge management support of decision making |
| 5 | -- | 16 | Bonnie Rubenstein-Montano, Jay Liebowitz, J. Judah Buchwalter, D. McCaw, B. Newman, K. Rebeck. A systems thinking framework for knowledge management |
| 17 | -- | 38 | James F. Courtney. Decision making and knowledge management in inquiring organizations: toward a new decision-making paradigm for DSS |
| 39 | -- | 54 | Clyde W. Holsapple, Kshiti D. Joshi. Organizational knowledge resources |
| 55 | -- | 69 | James M. Bloodgood, William David Salisbury. Understanding the influence of organizational change strategies on information technology and knowledge management strategies |
| 71 | -- | 86 | Helen Hasan, Edward Gould. Support for the sense-making activity of managers |
| 87 | -- | 102 | Peter H. Gray. A problem-solving perspective on knowledge management practices |
| 103 | -- | 125 | William E. Spangler, James M. Peters. A model of distributed knowledge and action in complex systems |
| 127 | -- | 137 | Michael J. Shaw, Chandrasekar Subramaniam, Gek Woo Tan, Michael Welge. Knowledge management and data mining for marketing |
| 139 | -- | 158 | Mogens Kühn Pedersen, Michael Holm Larsen. Distributed knowledge management based on product state models - the case of decision support in health care administration |