| 291 | -- | 292 | Hubert Österle, Volker Schmelich. Editorial |
| 293 | -- | 295 | Paul Timmers, Patrizia Fariselli, Clayton Lewis. Preface to the Focus Theme Section: Inclusive ICT Business |
| 296 | -- | 297 | Gavin Patterson. Perspectives on Inclusive ICT Business by BT |
| 298 | -- | 299 | Andreas Kindt, Peter Bruhn. Perspectives on Inclusive ICT Business |
| 300 | -- | 301 | Craig R. Barrett. Perspectives on Inclusive ICT Business by Intel |
| 304 | -- | 314 | Marcelino Cabrera, Rukiye Özcivelek. From Applications to Policies: ICT-based Independent Living Services in the EU |
| 315 | -- | 323 | Jörg Becker, Björn Niehaves, Philipp Bergener, Michael Räckers. Inclusive Electronic Public Service Delivery - A Quantitative Analysis |
| 324 | -- | 332 | Peter Wheeler, David Kreps. User Testing is Not a Luxury |
| 333 | -- | 344 | Ping Gao. A Framework for Analyzing Emerging Business Models: Cases of China s Media Industry |
| 345 | -- | 361 | Xiling Cui, Vincent S. Lai, Connie K. W. Liu. Research on Consumer Behaviour in Online Auctions: Insights from a Critical Literature Review |
| 362 | -- | 374 | Erwin Fielt, Wil Janssen, Edward Faber, René W. Wagenaar. Design Trade-offs for Electronic Intermediaries |