| 217 | -- | 225 | Björn Niehaves, Ralf Plattfaut, Jörg Becker. Business process management capabilities in local governments: A multi-method study |
| 226 | -- | 240 | Robert E. Roth, Kevin S. Ross, Benjamin G. Finch, Wei Luo, Alan M. MacEachren. Spatiotemporal crime analysis in U.S. law enforcement agencies: Current practices and unmet needs |
| 241 | -- | 256 | João Rosa, Claudio Teixeira, Joaquim Sousa Pinto. Risk factors in e-justice information systems |
| 257 | -- | 266 | Morag Cherry, David McMenemy. Freedom of information and 'vexatious' requests - The case of Scottish local government |
| 267 | -- | 276 | P. H. Hsieh, C.-S. Huang, David C. Yen. Assessing web services of emerging economies in an Eastern country - Taiwan's e-government |
| 277 | -- | 288 | Ali Alawneh, Hasan Al-Refai, Khaldoun Batiha. Measuring user satisfaction from e-Government services: Lessons from Jordan |
| 289 | -- | 299 | Jonathan Lazar, Brian Wentz, Abdulelah Almalhem, Alexander Catinella, Catalin Antonescu, Yeveniy Aynbinder, Michael Bands, Edward Bastress, Brandon Chan, Brian Chelden, Darin Feustel, Nabin Gautam, Whitney Gregg, Michael Heppding, Cory Householder, Alex Libby, Corey Melton, Jack Olgren, Loren Palestino, Morgan Ricks, Scott Rinebold, Matthew Seidel. A longitudinal study of state government homepage accessibility in Maryland and the role of web page templates for improving accessibility |
| 300 | -- | 309 | Yeon-Tae Choi, Sangin Park. Understanding gender inequality in central e-government: A Korean case study |
| 310 | -- | 317 | Myongho Yi, Sam Gyun Oh, Sunghun Kim. Comparison of social media use for the U.S. and the Korean governments |