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| 272 | -- | 304 | Moshé M. Zloof. Office-by-Example: A Business Language that Unifies Data and Word Processing and Electronic Mail |
| 305 | -- | 326 | George E. Heidorn, Karen Jensen, Lance A. Miller, Roy J. Byrd, Martin Chodorow. The EPISTLE Text-Critiquing System |
| 327 | -- | 350 | Vincent Y. Lum, David M. Choy, Nan C. Shu. OPAS: An Office Procedure Automation System |
| 351 | -- | 369 | Christine V. Bullen, John L. Bennett, Eric D. Carlson. A Case Study of Office Workstation Use |
| 384 | -- | 423 | J. Howard Botterill. The Design Rationale of the System/38 User Interface |
| 424 | -- | 453 | Morris Dean. How a Computer Should Talk to People |
| 454 | -- | 470 | Martin Deitch. Analytic Queuing Model for CICS Capacity Planning |
| 471 | -- | 489 | Robert D. Acker, Philip H. Seaman. Modeling Distributed Processing Across Multiple CICS/VS Sites |
| 490 | -- | 510 | Jimmy P. Strickland, Peter P. Uhrowczik, Vern L. Watts. IMS/VS: An Evolving System |