| 1 | -- | 15 | Graeme G. Shanks, Nargiza Bekmamedova, Leslie P. Willcocks. Using Business Analytics for Strategic Alignment and Organisational Transformation |
| 16 | -- | 31 | Nir Yogev, Adir Even, Lior Fink. How Business Intelligence Creates Value: An Empirical Investigation |
| 32 | -- | 49 | Daniel Beverungen, Mathias Eggert, Matthias Voigt, Michael Rosemann. Augmenting Analytical CRM Strategies with Social BI |
| 50 | -- | 66 | Christoph Seebach, Roman Beck, Olga Denisova. Analyzing Social Media for Corporate Reputation Management: How Firms Can Improve Business Agility |
| 67 | -- | 82 | Emiel Caron, Hennie Daniels. Explanatory Business Analytics in OLAP |