| 460 | -- | 477 | Yaobin Lu, Yuanyuan Dong, Bin Wang. The mobile business value chain in China: a case study |
| 478 | -- | 498 | Jashen Chen, Russell K. H. Ching. The effects of Information and Communication Technology on Customer Relationship Management and customer lock-in |
| 499 | -- | 517 | Zhangxi Lin, Dahui Li, Wayne W. Huang. Traders beware: an examination of the distribution of eBay sellers online reputation |
| 518 | -- | 532 | Keng Siau, Fiona Fui-Hoon Nah, Min Ling. National culture and its effects on knowledge communication in online virtual communities |
| 533 | -- | 547 | Sang M. Lee, Jeongil Choi, Sang H. Ahn. Development of the mobile communications service market: Korean experience |
| 548 | -- | 558 | Wendy Wang, Jianping Peng, Jing Quan. A case study on a project failure in a Chinese private trading company from a technological frame perspective |