Journal: IJEGR

Volume 6, Issue 2

1 -- 17Paul T. Jaeger, John Carlo Bertot. Designing, Implementing, and Evaluating User-centered and Citizen-centered E-government
18 -- 36Ari-Veikko Anttiroiko. Innovation in Democratic E-Governance: Benefitting from Web 2.0 Applications in the Public Sector
37 -- 53Willem Pieterson. Citizens and Service Channels: Channel Choice and Channel Management Implications
54 -- 67Christopher G. Reddick. Comparing Citizens Use of E-Government to Alternative Service Channels