External Links

    Journal: IJSS

    Volume 9, Issue 1

    3 -- 18Subhajit Chakraborty, Hale Kaynak. Role of service characteristics in determining the degree of customer involvement: a typology
    19 -- 36Xiaojing Sheng, Penny M. Simpson. Effects of perceived privacy protection: does reading privacy notices matter?
    37 -- 50Yazan Khalid Abed-Allah Migdadi. The impact of banking sector reform in developing economies on banking transactions security and quality: the case of Jordan
    51 -- 66Rebecca A. Scott, Benjamin T. George. Evaluating healthcare process improvement for patient callbacks
    67 -- 83Muhammad Muazzem Hossain. Pervasiveness of SERVQUAL and its potential for the standards for functional quality of service
    runs on