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    Journal: IJSS

    Volume 3, Issue 4

    375 -- 389Roberta Ann Barra, Kenneth Griggs. Internal controls: lessons to be learned from fire
    390 -- 401T. J. O Neill, Jack H. W. Penm. A new approach to testing credit rating of financial debt issuers
    402 -- 412Petter Gottschalk. How knowledge organisations work: the value shop configuration
    413 -- 425Huei-Jin Wu, Ming-Hsien Yang, Ji-Tsung Ben Wu, Cheng-Lun Tsai. An empirical study on liquidity-based measures for e-marketplace
    426 -- 452Alan D. Smith. Registered travel programmes and its leveraging of Customer Relationship Management concepts
    453 -- 475Shuenn-Ren Cheng. A study on the factors affecting stock liquidity
    476 -- 490Chung-Chu Liu. Developing evaluation standards of e-learning courses by the Analytic Hierarchy Process
    491 -- 510Alan D. Smith. Broadband competition for additional avenues for enhanced consumer connectivity: bridging the final physical barriers

    Volume 3, Issue 3

    263 -- 276Alan D. Smith. Establishing standards for wireless security in a security-conscious world
    277 -- 288Zvonko Kribel, Stefan Bojnec. Internet and e-commerce service adoption by the Slovenian travel agencies: a comparative view
    289 -- 298Wen-Hung Wu, Hui-Ling Lu, Deng-Yuan Huang. Government expenditure decision-making under fuzzy relations
    299 -- 311William L. Smith, Mohammad Chowdhury. KC model of three customer-contact dimensions: an exploratory hospital field test
    312 -- 325Juha-Matti Ranta, Josu Takala. A holistic method for finding out critical features of industry maintenance services
    326 -- 351Kongkiti Phusavat, Pugdee Manaves, Josu Takala. Proposed model for performance measurement standards
    352 -- 373Ming-Chang Lee, To Chang. Applying ISO 17799: 2005 in information security management

    Volume 3, Issue 2

    137 -- 153Kenneth W. Green Jr., Subrata Chakrabarty, Dwayne Whitten. Organisational culture of customer care: market orientation and service quality
    154 -- 168Kerstin Jager, Sandor Ujvari, Olli-Pekka Hilmola. Operating as a third-party logistics integrator without any distribution operations ownership
    169 -- 187Brett J. L. Landry, Dinah Payne. P2P file sharing and the law: a brief survey of legislation and jurisprudence
    188 -- 202Kongkiti Phusavat, Pornthep Anussornnitisarn. Proposed cost-function standards for the Royal Thai Government s e-learning programme
    203 -- 221Alan D. Smith. Strategic aspects of electronic document encryption
    222 -- 238Ming-Chun Tsai, Kuang-Hsun Shih, Jason C. H. Chen. A comparison of the service quality of fast food chain franchises
    239 -- 248Nilmini Wickramasinghe. Critical success factors creating value-driven e-business models in the Asia Pacific region
    249 -- 261Toshiki Ami, Rainer Sommer. Comparison and evaluation of business process modelling and management tools

    Volume 3, Issue 1

    18 -- 38Mohd Rizal Abdul Razak, Siong Choy Chong, Binshan Lin. Service quality of a local Malaysian bank: customers expectations, perceptions, satisfaction and loyalty
    39 -- 63Virupaxi Bagodi, Biswajit Mahanty. Micro and macro analysis of service quality of two-wheeler service in India: to capture the potential market
    64 -- 78Reggie Davidrajuh. A service-oriented approach for developing adaptive distribution chain
    79 -- 96Bi-Huei Tsai. Innovation, market share and firm value: evidence from personal computer industries
    97 -- 119Dag von Lubitz, Frédéric Patricelli. Network-centric healthcare operations: data warehousing and the associated telecommunications platforms
    120 -- 135Da-Wei Lin, Yi-Ming Chen. Dynamic web page protection based on content integrity
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