| 1 | -- | 18 | Antony Brown, Paul Sant, Nik Bessis, Tim French, Carsten Maple. Modelling Self-Led Trust Value Management in Grid and Service Oriented Infrastructures: A Graph Theoretic Social Network Mediated Approach |
| 19 | -- | 26 | Irene Chen. Investigating the Role of Service Encounter in Enhancing Customer Satisfaction |
| 27 | -- | 41 | Ralph Feenstra, Marijn Janssen, Sietse Overbeek. Demand-driven Development of Service Compositions in Organizational Networks |
| 42 | -- | 64 | Zongwei Luo, Martin Lai, Mary Cheung, Shuihua Han, Tianle Zhang, Zhongjun Luo, James Ting, Patrick Wong, Sam Chan, Kwok So, George Tipoe. Developing Local Association Network Based IoT Solutions for Body Parts Tagging and Tracking |
| 65 | -- | 88 | Samir Tata, Zakaria Maamar, Djamel Belaïd, Khouloud Boukadi. Capacity-Driven Web Services: Concepts, Definitions, Issues, and Solutions |