- Bushra K. Mahadin, Mamoun N. Akroush, Hani Bata. The effects of tourism websites' attributes on e-satisfaction and e-loyalty: a case of American travellers' to Jordan. IJWBC, 16(1):4-33, 2020.
- Maya F. Farah, Zahy B. Ramadan, Lama Shatila. The examination of self-service replenishing solutions' potential. IJWBC, 16(2):134-149, 2020.
- Bushra K. Mahadin, Mamoun N. Akroush, Ola J. Haddad. Factors affecting web-based customer loyalty: evidence from B2B online recruitment users' perspectives. IJWBC, 16(4):343-377, 2020.
- Rahul Kumar Yadav, Shashi Prakash Tripathi, Abhay Kumar Rai, Rajiv Ranjan Tewari. Hybrid feature-based approach for recommending friends in social networking systems. IJWBC, 16(1):51-71, 2020.
- Zahy B. Ramadan, Maya F. Farah. Influencing the influencers: the case of retailers' social shopping platforms. IJWBC, 16(3):279-295, 2020.
- Rajesh R. Pai, Sreejith Alathur. Social media games: insights from Twitter analytics. IJWBC, 16(1):34-50, 2020.
- Mamoun N. Akroush, Bushra K. Mahadin, Amjad A. Abu-ElSamen, Amer Shoter. An empirical model of mobile shopping attitudes and intentions in an emerging market. IJWBC, 16(2):150-179, 2020.
- Datis Khajeheian, Shaghayegh Kolli. Digital games get viral on social media: a social network analysis of Pokémon Go on Twitter. IJWBC, 16(3):262-278, 2020.
- Tareq Rasul, Md. Rakibul Hoque, Md. Shamsul Arefin. Social media for web-communities of female entrepreneurs: a PRISMA-compliant exploration. IJWBC, 16(4):396-409, 2020.
- Albaraa F. Altourah, Khin-Wee Chen. need for orientation: agenda-setting and salience of community news in Twitter. IJWBC, 16(1):72-91, 2020.