| 250 | -- | 266 | Antonia Estrella-Ramon, Manuel Sánchez-Pérez, Gilbert Swinnen, Koen Vanhoof. A model to improve management of banking customers |
| 267 | -- | 286 | Abdallah Jamal Dweekat, Gyusun Hwang, Jinwoo Park. A supply chain performance measurement approach using the internet of things: Toward more practical SCPMS |
| 287 | -- | 303 | Yan Guo, Minxi Wang, Xin Li. Application of an improved Apriori algorithm in a mobile e-commerce recommendation system |
| 304 | -- | 319 | Serkan Altuntas. A novel approach based on utility mining for store layout: a case study in a supermarket |
| 320 | -- | 345 | Ling Liang, Jiaping Xie, Luhao Liu, Yu Xia. Revenue sharing contract coordination of wind turbine order policy and aftermarket service based on joint effort |
| 346 | -- | 364 | Avinash Panwar, Bimal Nepal, Rakesh Jain, Ajay Pal Singh Rathore, Andrew Lyons. Understanding the linkages between lean practices and performance improvements in Indian process industries |
| 365 | -- | 381 | Li Yu, Zaifang Zhang, Jin Shen. Dynamic customer preference analysis for product portfolio identification using sequential pattern mining |
| 382 | -- | 397 | Lirios Alos-Simo, Antonio J. Verdú-Jover, José-María Gómez-Gras. How transformational leadership facilitates e-business adoption |
| 398 | -- | 424 | Guo Chao Peng, Miguel Nunes. Establishing an evidence-based 9D evaluation approach for ERP post-implementation |
| 425 | -- | 438 | Qianling Chen, Min Zhang, Xiande Zhao. Analysing customer behaviour in mobile app usage |