| 195 | -- | 213 | Shinjini Pandey, Goutam Dutta, Harit Joshi. Survey on Revenue Management in Media and Broadcasting |
| 214 | -- | 229 | Brittney Benchoff, Candace Arai Yano, Alexandra M. Newman. Kaiser Permanente Oakland Medical Center Optimizes Operating Room Block Schedule for New Hospital |
| 230 | -- | 243 | Patxi J. Bernales, Yongtao Guan, Harihara Prasad Natarajan, Patricia Souza Gimenez, Mario Xavier Alvarez Tajes. Less Is More: Harnessing Product Substitution Information to Rationalize SKUs at Intcomex |
| 244 | -- | 259 | Stefan Creemers, Gert Woumans, Robert Boute, Jeroen Beliƫn. Tri-Vizor Uses an Efficient Algorithm to Identify Collaborative Shipping Opportunities |
| 260 | -- | 269 | Larry J. Leblanc, Michael R. Bartolacci, Thomas A. Grossman. ASP, The Art and Science of Practice: Increasing Productivity and Minimizing Errors in Operations Research Spreadsheet Models |
| 270 | -- | 272 | Robert E. Levasseur. People Skills: Building the Perfect Team - A Change Management Perspective |
| 273 | -- | 277 | Wenjing Shen. Book Reviews |