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    Journal: Inf. Syst. E-Business Management

    Volume 9, Issue 4

    405 -- 406Michael Rosemann, Michael zur Muehlen, Marta Indulska. Preface to the special issue on business process management
    407 -- 446Stefan Seidel. Toward a theory of managing creativity-intensive processes: a creative industries study
    447 -- 474Kristian Rotaru, Carla Wilkin, Leonid Churilov, Dina Neiger, Andrzej Ceglowski. Formalizing process-based risk with Value-Focused Process Engineering
    475 -- 496Jan vom Brocke, Alexander Simons, Anne Cleven. Towards a business process-oriented approach to enterprise content management: the ECM-blueprinting framework
    497 -- 517Mohamed Adel Serhani, A. Jaffar, Piers Campbell, Yacine Atif. Enterprise web services-enabled translation framework

    Volume 9, Issue 3

    303 -- 306Jan Recker, Bela Mutschler, Roel Wieringa. Empirical research in business process management: introduction to the special issue
    307 -- 332Florian Johannsen, Susanne Leist, Gregor Zellner. Six sigma as a business process management method in services: analysis of the key application problems
    333 -- 362Daniel Beimborn, Nils Joachim. The joint impact of service-oriented architectures and business process management on business process quality: an empirical evaluation and comparison
    363 -- 380Mauricio Marrone, Lutz M. Kolbe. Uncovering ITIL claims: IT executives perception on benefits and Business-IT alignment
    381 -- 382Mauricio Marrone, Lutz M. Kolbe. Erratum to: Uncovering ITIL claims: IT executives perception on benefits and Business-IT alignment
    383 -- 403Michael Rohloff. Advances in business process management implementation based on a maturity assessment and best practice exchange

    Volume 9, Issue 2

    173 -- 191Christopher S. Campbell, Paul P. Maglio, Mark M. Davis. From self-service to super-service: a resource mapping framework for co-creating value by shifting the boundary between provider and customer
    193 -- 221Fu-ren Lin, Rung-Wei Po, Claudia Valeria Cruz Orellan. Mining purchasing decision rules from service encounter data of retail chain stores
    223 -- 245Ulrika H. Westergren. Opening up innovation: the impact of contextual factors on the co-creation of IT-enabled value adding services within the manufacturing industry
    247 -- 266Wibke Michalk, Benjamin Blau. Risk in agreement networks - Decision support for service-intermediaries
    267 -- 281Susan U. Stucky, Melissa Cefkin, Yolanda A. Rankin, Ben Shaw, Jakita O. Thomas. Dynamics of value co-creation in complex IT service engagements
    283 -- 302Henrik Brocke, Falk Uebernickel, Walter Brenner. A methodical procedure for designing consumer oriented on-demand IT service propositions

    Volume 9, Issue 1

    1 -- 9Shirley Gregor, Alan R. Hevner. Introduction to the special issue on design science
    11 -- 49Christoph Rosenkranz, Roland Holten. The variety engineering method: analyzing and designing information flows in organizations
    51 -- 88Stephan Roser, Jörg P. Müller, Bernhard Bauer. An evaluation and decision method for ICT architectures for cross-organizational business process coordination
    89 -- 107Raul Valverde, Mark Toleman, Aileen Cater-Steel. A method for comparing traditional and component-based models in information systems re-engineering
    109 -- 131Sven A. Carlsson, Stefan Henningsson, Stefan Hrastinski, Christina Keller. Socio-technical IS design science research: developing design theory for IS integration management
    133 -- 172Stephan Aier, Christian Fischer. Criteria of progress for information systems design theories
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