| 474 | -- | 495 | Dohyun Ahn, Dong-Hee Shin. Observers versus agents: Divergent associations of video versus game use with empathy and social connectedness |
| 496 | -- | 526 | Hsin Hsin Chang, Chen-Su Fu, Po Wen Fang, Yu-Cheng Cheng. The effects of relationship maintenance and relationship investment on self-service technology relationship performance |
| 527 | -- | 555 | Carlo Gabriel Porto Bellini, Rita de Cássia de Faria Pereira, João Luiz Becker. Organizational structure and enterprise systems implementation: Theoretical measures and a benchmark for customer teams |
| 556 | -- | 579 | Guangming Cao, Yanqing Duan, Trevor Cadden, Sonal Minocha. Systemic capabilities: the source of IT business value |
| 580 | -- | 596 | Minjeong Kang, Dong-Hee Shin, Taeshik Gong. The role of personalization, engagement, and trust in online communities |
| 597 | -- | 617 | Michelle Richey, M. N. Ravishankar, Christine Coupland. Exploring situationally inappropriate social media posts: An impression management perspective |
| 618 | -- | 646 | Shu-Hao Chang, Wen-Hai Chih, Dah-Kwei Liou, Yu-Ting Yang. The mediation of cognitive attitude for online shopping |
| 647 | -- | 667 | Mengling Yan, Yan Yu, Xiaoying Dong. Contributive roles of multilevel organizational learning for the evolution of organizational ambidexterity |