External Links

    Journal: J. Enterprise Inf. Management

    Volume 17, Issue 6

    410 -- 415Shannon Sue Scullin, Jerry Fjermestad, Nicholas C. Romano Jr.. E-relationship marketing: changes in traditional marketing as an outcome of electronic customer relationship management
    416 -- 423Lin Chai, Paul A. Pavlou. From "ancient" to "modern": a cross-cultural investigation of electronic commerce adoption in Greece and the United States
    424 -- 429Dmitri Roussinov, J. Leon Zhao. Text clustering and summary techniques for CRM message management
    430 -- 440Harold W. Webb, Linda A. Webb. SiteQual: an integrated measure of Web site quality
    441 -- 453Andrew White, Elizabeth M. Daniel. The impact of e-marketplaces on dyadic buyer-supplier relationships: evidence from the healthcare sector
    454 -- 462Sarmad Alshawi, Marinos Themistocleous, Rashid Almadani. Integrating diverse ERP systems: a case study
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