| 289 | -- | 311 | Martin Gellerstedt, T. Arvemo. The impact of word of mouth when booking a hotel: could a good friend's opinion outweigh the online majority? |
| 313 | -- | 335 | Ounjoung Park, Jong-hyun Ryu. Cognitive fit effects of online reviews on tourists' information search |
| 337 | -- | 367 | Shuang Song, Hidenori Kawamura, Junichi Uchida, Hajime Saito. Determining tourist satisfaction from travel reviews |
| 369 | -- | 390 | Lee Yen Chaw, Chun Meng Tang. Online accommodation booking: what information matters the most to users? |
| 391 | -- | 412 | Michael James Walsh, Raechel Johns, Naomi F. Dale. The social media tourist gaze: social media photography and its disruption at the zoo |
| 413 | -- | 455 | Ernesto Tarantino, Ivanoe De Falco, Umberto Scafuri. A mobile personalized tourist guide and its user evaluation |
| 457 | -- | 459 | Songshan (Sam) Huang. Augmented reality and virtual reality: the power of AR and VR for business |