| 5 | -- | 7 | Vladimir Zwass. Editorial Introduction |
| 9 | -- | 11 | Donald P. Ballou, Stuart E. Madnick, Richard Y. Wang. Special Section: Assuring Information Quality |
| 13 | -- | 39 | Yang W. Lee, Diane M. Strong. Knowing-Why About Data Processes and Data Quality |
| 41 | -- | 69 | Stuart E. Madnick, Richard Y. Wang, Xiang Xian. The Design and Implementation of a Corporate Householding Knowledge Processor to Improve Data Quality |
| 71 | -- | 91 | Cinzia Cappiello, Chiara Francalanci, Barbara Pernici. Time- Related Factors of Data Quality in Multichannel Information Systems |
| 93 | -- | 119 | Yang W. Lee. Crafting Rules: Context-Reflective Data Quality Problem Solving |
| 121 | -- | 158 | Qing Hu, Paul J. Hart. Information Technology Investments and Firms’ Performance—A Duopoly Perspective |
| 159 | -- | 196 | Sarma R. Nidumolu, Mani R. Subramani. The Matrix of Control: Combining Process and Structure Approaches to Managing Software Development |
| 197 | -- | 226 | Robin Pennington, H. Dixon Wilcox, Varun Grover. The Role of System Trust in Business-to-Consumer Transactions |
| 227 | -- | 256 | David J. Pauleen. An Inductively Derived Model of Leader-Initiated Relationship Building with Virtual Team Members |
| 257 | -- | 281 | David Kang, Radhika Santhanam. A Longitudinal Field Study of Training Practices in a Collaborative Application Environment |