| 138 | -- | 154 | Magdalena Wójcik. How to design innovative information services at the library? |
| 155 | -- | 167 | Xiao Deng, Bo Gao, Lei Chen. Support while control: the influence of embeddedness on virtual community participation |
| 168 | -- | 182 | Hui-Yun Sung, Ssu-Han Chen. "The screen shows movement - movement is interesting!" exploring effects of multimedia stories on preschool children's story comprehension and enjoyment |
| 183 | -- | 196 | Noa Aharony, Tali Gazit. Factors affecting students' information literacy self-efficacy |
| 197 | -- | 218 | Patrick Lo, Minying He, Yan Liu. Social inclusion and social capital of the Shanghai Library as a community place for self-improvement |
| 219 | -- | 232 | Karen Beavers, Jennifer Esteron Cady, Amy Jiang, Liberty McCoy. Establishing a maker culture beyond the makerspace |
| 233 | -- | 250 | Yaolin Zhou, Jingqiong Sun, Jiming Hu. Intellectual structure and evolution patterns of archival information resource research in China |
| 251 | -- | 272 | Aleksandar Stokic, Danijela Stojanovic, Zorica Bogdanovic, Marijana Despotovic-Zrakic, Bozidar Radenkovic. Enhancing the customer relationship management in public libraries |
| 273 | -- | 292 | Patrick Lo, Holly H. Y. Chan, Angel W. M. Tang, Dickson K. W. Chiu, Allan Cho, Eric Wing Kuen See-To, Kevin K. W. Ho, Minying He, Sarah Kenderdine, Jeffrey Shaw. Visualising and revitalising traditional Chinese martial arts |
| 293 | -- | 311 | Amy Ragan, Jenna Kammer, Charlene Atkins, Rene Burress. Learning to read online: the effect of instruction on e-textbook use |
| 312 | -- | 328 | Yiming Zhao, Jin Zhang, Xue Xia, Taowen Le. Evaluation of Google question-answering quality |