| 2 | -- | 3 | T. M. Chen. Smart grids, smart cities need better networks [Editor s Note] |
| 4 | -- | 6 | Jahan Hassan, Sajal K. Das, Mahbub Hassan, Chatschik Bisdikian, David Soldani. Improving quality of experience for network services [Guest Editorial] |
| 8 | -- | 13 | Peter Brooks, Bjørn Hestnes. User measures of quality of experience: why being objective and quantitative is important |
| 14 | -- | 19 | Ali C. Begen, Colin Perkins, Jörg Ott. On the use of RTP for monitoring and fault isolation in IPTV |
| 20 | -- | 26 | Dohoon Kim. Application of the HoQ framework to improving QoE of broadband internet services |
| 28 | -- | 35 | Kuan-Ta Chen, Chi-Jui Chang, Chen-Chi Wu, Yu-Chun Chang, Chin-Laung Lei. Quadrant of euphoria: a crowdsourcing platform for QoE assessment |
| 36 | -- | 41 | Markus Fiedler, Tobias Hoßfeld, Phuoc Tran-Gia. A generic quantitative relationship between quality of experience and quality of service |
| 42 | -- | 48 | Te-Yuan Huang, Polly Huang, Kuan-Ta Chen, Po-Jung Wang. Could Skype be more satisfying? a QoE-centric study of the FEC mechanism in an internet-scale VoIP system |