Journal: OCLC Systems & Services

Volume 31, Issue 4

154 -- 157Robert Fox. Paths of the mind
158 -- 162H. Frank Cervone. Information organizations and the Lean approach to service delivery
163 -- 195Rebecca Mary Marsh. The role of institutional repositories in developing the communication of scholarly research
196 -- 203Laura Cruz, Rachel Fleming. Partnerships: the engaged university and library publishing
204 -- 218Elaine Ménard, Vanessa Girouard. Image retrieval with SINCERITY: A search engine designed for our multilingual world!
219 -- 248Rebecca L. Mugridge, Nancy M. Poehlmann. Internal customer service assessment of cataloging, acquisitions, and library systems

Volume 31, Issue 3

102 -- 107Robert Fox. Illusory bastions
108 -- 111H. Frank Cervone. Systematic vs intuitive decision making and the Pareto principle: Effective decision-making for project teams
112 -- 124Tomasz Neugebauer, Elaine Ménard. SINCERITY: the making of a search engine for images indexed with a bilingual taxonomy
125 -- 133Anthony Cocciolo. Digitizing oral history: can you hear the difference?
134 -- 143Sharon Rankin, Casey Lees. The McGill library chapbook project: a case study in TEI encoding
144 -- 152Gan (Grace) Ye, Sally Bryant. Streamlined request services: the integration of ILS, ILL and Consortia borrowing systems

Volume 31, Issue 2

54 -- 58Robert Fox. Service empathy
59 -- 68Kelly Riddle. Creating policies for library publishing in an institutional repository: Exploring purpose, scope, and the library's role
69 -- 75Charlene N. Simser, Marcia G. Stockham, Elizabeth C. Turtle. Libraries as publishers: a winning combination
76 -- 86Somaly Kim Wu, Heather McCullough. First steps for a library publisher: Developing publishing services at UNC Charlotte J. Murrey Atkins library
87 -- 98Heather Lea Moulaison, A. J. Million. E-publishing in libraries: the [Digital] preservation imperative

Volume 31, Issue 1

2 -- 6Robert Fox. Return to relevance
7 -- 10H. Frank Cervone. Three trends in higher education and their potential impact on information agencies
11 -- 34Christoph Becker 0001, Luis Faria, Kresimir Duretec. Scalable decision support for digital preservation: an assessment
35 -- 50Laurie Borchard, Michael Biondo, Stephen Kutay, David Morck, Andrew Philip Weiss. Making journals accessible front & back: examining open journal systems at CSU Northridge