Journal: Personal and Ubiquitous Computing

Volume 28, Issue 6

857 -- 860Simone Borsci, Alan Chamberlain, Elena Nichele, Mads Bødker, Tommaso Turchi. Human AI conversational systems: when humans and machines start to chat
861 -- 874Nina Boulus-Rødje, Jocelyn Cranefield, Cathal Doyle, Benedicte Fleron. GenAI and me: the hidden work of building and maintaining an augmentative partnership
875 -- 894Dan Heaton, Jérémie Clos, Elena Nichele, Joel E. Fischer. "The ChatGPT bot is causing panic now - but it'll soon be as mundane a tool as Excel": analysing topics, sentiment and emotions relating to ChatGPT on Twitter
895 -- 906Geeta Raut, Anushka Goel, Udita Taneja. Humanizing e-tail experiences: navigating user acceptance, social presence, and trust in the realm of conversational AI agents
907 -- 929Elise Duffau, Jean E. Fox Tree. Expecting politeness: perceptions of voice assistant politeness
931 -- 946Simone Gallo, Fabio Paternò, Alessio Malizia. A conversational agent for creating automations exploiting large language models
947 -- 960Filippo Florindi, Pasquale Fedele, Giovanna Maria Dimitri. A novel solution for the development of a sentimental analysis chatbot integrating ChatGPT
961 -- 984Sabina Akram, Paolo Buono, Rosa Lanzilotti. Recruitment chatbot acceptance in a company: a mixed method study on human-centered technology acceptance model
985 -- 1000Tommaso Calò, Luigi De Russis. Enhancing smart home interaction through multimodal command disambiguation
1001 -- 1019Pelin Karaturhan, Ilayda Orhan, Kemal Kuscu, Asim Evren Yantaç. Informing the design of question-asking conversational agents for reflection
1021 -- 1032Anna Aumüller, Andreas Winklbauer, Beatrice Schreibmaier, Bernad Batinic, Martina Mara. Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study
1033 -- 1044Simone Borsci, Martin Schmettow. Re-examining the chatBot Usability Scale (BUS-11) to assess user experience with customer relationship management chatbots