Journal: Queueing Syst.

Volume 82, Issue 3-4

259 -- 283Guodong Pang, Alexander L. Stolyar. A service system with on-demand agent invitations
285 -- 313Ping Cao, Jingui Xie. Optimal control of a multiclass queueing system when customers can change types
315 -- 351Carri W. Chan, Mor Armony, Nicholas Bambos. Maximum weight matching with hysteresis in overloaded queues with setups
353 -- 380Gábor Horváth. Analysis of generalized QBD queues with matrix-geometrically distributed batch arrivals and services
381 -- 420Ken'ichi Kawanishi, Tetsuya Takine. MAP/M/c and M/PH/c queues with constant impatience times