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    Journal: ACM Queue

    Volume 17, Issue 6

    5 -- 21Jessie Frazelle. Securing the Boot Process
    22 -- 25George V. Neville-Neil. Master of Tickets
    26 -- 27Adrian Colyer. The Way We Think About Data
    28 -- 40David D. Woods, John Allspaw. Revealing the Critical Role of Human Performance in Software
    41 -- 51Richard I. Cook. Above the Line, Below the Line
    52 -- 70Marisa R. Grayson. Cognitive Work of Hypothesis Exploration During Anomaly Response
    71 -- 93Laura M. D. Maguire. Managing the Hidden Costs of Coordination
    94 -- 112J. Paul Reed. Beyond the Fix-it Treadmill
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