| 4 | -- | 5 | Alan M. Davis. What s Practical |
| 6 | -- | 14 | . Letters |
| 16 | -- | 17 | Roger S. Pressman. Software Process Impediment |
| 18 | -- | 20 | Jakob Nielsen. Designing to Seduce the User |
| 23 | -- | 26 | Krishna M. Kavi, Ez Nahouraii. Guest Editors Introduction: Software Tools Assessment |
| 29 | -- | 38 | Tilmann F. W. Bruckhaus, Nazim H. Madhavji, Ingrid Janssen, John Henshaw. The Impact of Tools on Software Productivity |
| 39 | -- | 49 | Alan W. Brown, Kurt C. Wallnau. A Framework for Evaluating Software Technology |
| 50 | -- | 54 | David A. Grossman, M. Catherine McCabe, Christopher Staton, Bret Bailey, Ophir Frieder, David C. Roberts. Performance Testing a Large Finance Application |
| 56 | -- | 60 | John P. Hudepohl, Stephen J. Aud, Taghi M. Khoshgoftaar, Edward B. Allen, Jean Mayrand. Emerald: Software Metrics and Models on the Desktop |
| 61 | -- | 72 | Alan Chmura, David Sharon. Tools Fair: Untangling the Web with Web and Client/Server |
| 76 | -- | 82 | Alberto Avritzer, Johannes P. Ros, Elaine J. Weyuker. Reliability Testing of Rule-Based Systems |
| 83 | -- | 88 | David M. Cohen, Siddhartha R. Dalal, Jesse Parelius, Gardner C. Patton. The Combinatorial Design Approach to Automatic Test Generation |
| 89 | -- | 97 | Joseph Fong. Adding a Relational Interface to a Nonrelational Database |
| 98 | -- | 0 | Tom Adams. Bookshelf |
| 101 | -- | 102 | Karl Dakin. Legal Implications of Blown Schedules |
| 104 | -- | 108 | . In the News |
| 109 | -- | 110 | Khaled El Emam, Nazim H. Madhavji. Does Organizational Maturity Improve Quality? |
| 111 | -- | 112 | Steve McConnell. Avoiding Classic Mistakes |