| 4 | -- | 0 | Alan M. Davis. From the Editor: Software s Future Is in the Cards |
| 15 | -- | 17 | Robert L. Glass. Soapbox: Telling Good Numbers from Bad Ones |
| 18 | -- | 0 | Maarten Boasson. Insider: The Foolishness of Fashion |
| 21 | -- | 24 | Andrew Sears, Arnold M. Lund. Guest Editors Introduction: Creating Effective User Interfaces |
| 26 | -- | 28 | Wayne D. Gray. Discount Usability - Point: Who Ya Gonna Call? You re on Your Own |
| 27 | -- | 28 | Jakob Nielsen. Discount Usability - Counterpoint: Something Is Better than Nothing |
| 29 | -- | 39 | Laura A. Valaer, Robert G. Babb II. Choosing A User Interface Development Tool |
| 40 | -- | 47 | Angel R. Puerta. A Model-Based Interface Development Environment |
| 51 | -- | 57 | Dave Roberts, Dick Berry, Scott Isensee, John Mullaly. Developing Software Using OVID |
| 58 | -- | 65 | Michael G. Morris, Andrew Dillon. How User Perceptions Influence Software Use |
| 66 | -- | 72 | Catherine Plaisant, Anne Rose, Ben Shneiderman, Ajit J. Vanniamparampil. Low-Effort, High-Payoff User Interface Reengineering |
| 73 | -- | 83 | Jeffrey M. Voas, Frank Charron, Gary McGraw, Keith W. Miller, Michael Friedman. Predicting How Badly Good Software Can Behave |
| 84 | -- | 92 | Wilhelm Rossak, Vassilka Kirova, Leon Jololian, Harold W. Lawson, Tamar Zemel. A Generic Model for Software Architectures |
| 93 | -- | 95 | Jeffrey M. Voas. Quality Time: Can Clean Pipes Produce Dirty Water? |
| 96 | -- | 97 | Brian Henderson-Sellers. Manager: OO Project Management: The Need for Process |
| 98 | -- | 99 | Jakob Nielsen. Interface: Learning from the Real World |
| 107 | -- | 113 | David Sharon. Toolbox: Year 2000 Tool Classification Scheme |
| 119 | -- | 120 | Steve McConnell. Best Practices: The Programmer Writing |