| 6 | -- | 9 | . Letters |
| 10 | -- | 17 | Steve McConnell. From the Editor - The Best Influences on Software Engineering |
| 18 | -- | 21 | Roger S. Pressman. Manager - What a Tangled Web We Weave |
| 22 | -- | 23 | Jeffrey M. Voas. Quality Time - A New Generation of Software Quality Conferences |
| 24 | -- | 26 | Tomoo Matsubara, Christof Ebert. Benefits and Applications of Cross-Pollination - Guest Editors Introduction |
| 27 | -- | 33 | Shari Lawrence Pfleeger, Winifred Menezes. Marketing Technology to Software Practitioners |
| 34 | -- | 39 | Terri Maginnis. Engineers Don t Build |
| 40 | -- | 47 | Helen Sharp, Hugh Robinson, Mark Woodman. Software Engineering: Community and Culture |
| 48 | -- | 56 | Peter Hantos, Mario Gisbert. Identifying Software Productivity Improvement Approaches and Risks: A Construction Industry Case Study |
| 57 | -- | 60 | Bryan Kocher. A Model for Software Practices from the Accounting Profession |
| 62 | -- | 69 | Karl E. Wiegers, Doris C. Sturzenberger. A Modular Software Process Mini-Assessment Method - Tool Report |
| 70 | -- | 79 | James A. Whittaker. What Is Software Testing? Why Is It So Hard? Practice Tutorial |
| 80 | -- | 88 | Katrina Maxwell, Pekka Forselius. Benchmarking Software-Development Productivity - Applied Research Results |
| 92 | -- | 96 | . In the News - An ISO Standard Guards the Ada Hen House, Innovation and the National Reconnaissance Office, Making Measurement Understandable |
| 97 | -- | 99 | . Bookshelf - High Output Management, Built to Last: Successful Habits of Visionary Companies, The Fifth Discipline: The Art & Practice of the Learning Organization |
| 100 | -- | 102 | Edward Yourdon. Soapbox - IT Departments: Battling the Y2K Backlash |
| 104 | -- | 103 | Paul Zeiger, Joe Jeffrey. Loyal Opposition - Ending the Holy War between Academia and Business |