Investigating the Role of Twitter in E-Governance by Extracting Information on Citizen Complaints and Grievances Reports

Swati Agarwal 0001, Ashish Sureka. Investigating the Role of Twitter in E-Governance by Extracting Information on Citizen Complaints and Grievances Reports. In P. Krishna Reddy, Ashish Sureka, Sharma Chakravarthy, Subhash Bhalla, editors, Big Data Analytics - 5th International Conference, BDA 2017, Hyderabad, India, December 12-15, 2017, Proceedings. Volume 10721 of Lecture Notes in Computer Science, pages 300-310, Springer, 2017. [doi]

@inproceedings{0001S17-13,
  title = {Investigating the Role of Twitter in E-Governance by Extracting Information on Citizen Complaints and Grievances Reports},
  author = {Swati Agarwal 0001 and Ashish Sureka},
  year = {2017},
  doi = {10.1007/978-3-319-72413-3_21},
  url = {https://doi.org/10.1007/978-3-319-72413-3_21},
  researchr = {https://researchr.org/publication/0001S17-13},
  cites = {0},
  citedby = {0},
  pages = {300-310},
  booktitle = {Big Data Analytics - 5th International Conference, BDA 2017, Hyderabad, India, December 12-15, 2017, Proceedings},
  editor = {P. Krishna Reddy and Ashish Sureka and Sharma Chakravarthy and Subhash Bhalla},
  volume = {10721},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-319-72413-3},
}