Maria Maleshkova, Niklas Kühl 0001, Philipp Jussen, editors, Smart Service Management - Design Guidelines and Best Practices. Springer, 2020. [doi]
@book{20-42, title = {Smart Service Management - Design Guidelines and Best Practices}, year = {2020}, doi = {10.1007/978-3-030-58182-4}, url = {https://doi.org/10.1007/978-3-030-58182-4}, researchr = {https://researchr.org/publication/20-42}, cites = {0}, citedby = {0}, editor = {Maria Maleshkova and Niklas Kühl 0001 and Philipp Jussen}, publisher = {Springer}, isbn = {978-3-030-58182-4}, }