Abstract is missing.
- Introduction to Smart Service ManagementMaria Maleshkova, Niklas Kühl 0001, Philipp Jussen. 3-5 [doi]
- Grasping the Terminology: Smart Services, Smart Service Systems, and Cyber-Physical SystemsDominik Martin, Niklas Kühl 0001, Maria Maleshkova. 7-21 [doi]
- Industrial Maintenance in the Digital WorldMichael Vössing, Niklas Kühl 0001. 23-32 [doi]
- Introduction to Smart Service DesignPhilipp Jussen, Katharina Heeg. 35-44 [doi]
- Smart Service EngineeringBenedikt Moser, Marcel Faulhaber. 45-61 [doi]
- Smart Service PrototypingJan Hicking. 63-74 [doi]
- Capturing the Value: How to Charge for Smart ServicesTobias Enders, Ronny Schüritz. 75-88 [doi]
- Market Launch of Smart ServicesTobias Leiting, Maximilian Schacht, Jana Frank. 89-105 [doi]
- Introduction to Smart Service ArchitecturesSebastian R. Bader, Can Azkan, Ljiljana Stojanovic. 109-113 [doi]
- Reference Architecture Models for Smart ServicesSebastian R. Bader, Can Azkan, Ljiljana Stojanovic. 115-130 [doi]
- Reference Architecture Models for Smart Service NetworksSebastian R. Bader, Ljiljana Stojanovic. 131-136 [doi]
- Smart Services in the Physical World: Digital TwinsLjiljana Stojanovic, Sebastian R. Bader. 137-147 [doi]
- Service Analytics: Putting the "Smart" in Smart ServicesNiklas Kühl 0001, Hansjörg Fromm, Jakob Schöffer, Gerhard Satzger. 151-159 [doi]
- Introduction to Smart Service Use CasesMaria Maleshkova, Niklas Kühl 0001, Philipp Jussen. 163-165 [doi]
- Designing a Smart Service for Customer Need Identification in B2B Ticketing SystemsLena Eckstein, Niklas Kühl 0001, Gerhard Satzger. 167-178 [doi]
- Smart Services: A Condition Monitoring Use Case Utilizing System-Wide AnalysesDominik Martin, Niklas Kühl 0001, Johannes Kunze von Bischhoffshausen. 179-191 [doi]
- Developing Real-Time Smart Industrial Analytics for Industry 4.0 ApplicationsPankesh Patel, Muhammad Intizar Ali. 193-215 [doi]
- How Transformational Management Enabled the Development of a Next Level Condition Monitoring SolutionPhilipp Jussen, Jarno Suomela. 217-227 [doi]