Intelligent help in a one-shot dialog: a protocol study - researchr publication authors

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Amy P. Aaronson, John M. Carroll. Intelligent help in a one-shot dialog: a protocol study. In John M. Carroll, Peter P. Tanner, editors, Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface, CHI 1987, Toronto, Ontario, Canada, April 5-9, 1987. pages 163-168, ACM, 1987. [doi]

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