Amy P. Aaronson, John M. Carroll. Intelligent help in a one-shot dialog: a protocol study. In John M. Carroll, Peter P. Tanner, editors, Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface, CHI 1987, Toronto, Ontario, Canada, April 5-9, 1987. pages 163-168, ACM, 1987. [doi]
@inproceedings{AaronsonC87,
title = {Intelligent help in a one-shot dialog: a protocol study},
author = {Amy P. Aaronson and John M. Carroll},
year = {1987},
doi = {10.1145/29933.275624},
url = {https://doi.org/10.1145/29933.275624},
researchr = {https://researchr.org/publication/AaronsonC87},
cites = {0},
citedby = {0},
pages = {163-168},
booktitle = {Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface, CHI 1987, Toronto, Ontario, Canada, April 5-9, 1987},
editor = {John M. Carroll and Peter P. Tanner},
publisher = {ACM},
isbn = {978-0-89791-213-6},
}