Chris van Aart, Valentina A. M. Tamma. Agent mediated provision of insurance services: two case studies: fraud and repairs. In Dieter Fensel, Hannes Werthner, editors, Proceedings of the 10th International Conference on Electronic Commerce 2008, Innsbruck, Austria, August 19-22, 2008. Volume 342 of ACM International Conference Proceeding Series, pages 20, ACM, 2008. [doi]
Abstract is missing.