Ash Mohammad Abbas. A Service Profile Based Service Quality Model for an Institutional Electronic Library. In Srinivas Aluru, Sanghamitra Bandyopadhyay, Ümit V. Çatalyürek, Devdatt P. Dubhashi, Phillip H. Jones, Manish Parashar, Bertil Schmidt, editors, Contemporary Computing - 4th International Conference, IC3 2011, Noida, India, August 8-10, 2011. Proceedings. Volume 168 of Communications in Computer and Information Science, pages 383-394, Springer, 2011. [doi]
Abstract is missing.