Johan Aberg, Nahid Shahmehri. User Modelling as an Aid for Human Web Assistants. In Mathias Bauer, Piotr J. Gmytrasiewicz, Julita Vassileva, editors, User Modeling 2001, 8th International Conference, UM 2001, Sonthofen, Germany, July 13-17, 2001, Proceedings. Volume 2109 of Lecture Notes in Computer Science, pages 201-203, Springer, 2001. [doi]
Abstract is missing.