Hisham AbouGrad, Jon Warwick. Applying the Delphi Method to Measure Enterprise Content Management Workflow System Performance. In Kohei Arai, editor, Intelligent Computing - Proceedings of the 2022 Computing Conference, Volume 2, SAI 2022, Virtual Event, 14-15 July 2022. Volume 507 of Lecture Notes in Networks and Systems, pages 404-419, Springer, 2022. [doi]
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