Natural language inference model for customer advocacy detection in online customer engagement

Bilal Abu Salih, Mohammed Alweshah, Moutaz Alazab, Manaf Al-Okaily, Muteeb Alahmari, Mohammad Alhabashneh, Saleh Al-Sharaeh. Natural language inference model for customer advocacy detection in online customer engagement. Machine Learning, 113(4):2249-2275, April 2024. [doi]

Authors

Bilal Abu Salih

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Mohammed Alweshah

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Moutaz Alazab

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Manaf Al-Okaily

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Muteeb Alahmari

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Mohammad Alhabashneh

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Saleh Al-Sharaeh

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