Natural language inference model for customer advocacy detection in online customer engagement

Bilal Abu Salih, Mohammed Alweshah, Moutaz Alazab, Manaf Al-Okaily, Muteeb Alahmari, Mohammad Alhabashneh, Saleh Al-Sharaeh. Natural language inference model for customer advocacy detection in online customer engagement. Machine Learning, 113(4):2249-2275, April 2024. [doi]

Abstract

Abstract is missing.