Nicholas J. Adams, Simon Haston, Ann Macintosh, John Fraser, Andy McKay-Hubbard, Andrew Unsworth. SmartGov: A Knowledge-Based Design Approach to Online Social Service Creation. In Max Bramer, Richard Ellis, Ann Macintosh, editors, Applications and Innovations in Intelligent Systems XI, Proceedings of AI2003, the Twenty-third SGAI International Conference on Innovative Techniques and Applications of Artificial Intelligence, Cambridge, UK, 15-17 December, 2003. pages 197-210, Springer, 2003. [doi]
Abstract is missing.